AI phone agents that answer,
qualify, and route every call
JIC Agents handles inbound calls 24/7 — answering questions from your knowledge base, taking detailed messages, and transferring to the right person or department. Works for any industry.
How it works
Load your knowledge
Hours, services, pricing notes, FAQs, and transfer rules go into a structured knowledge base the agent can use instantly.
Customize behavior
Set greeting, message-taking questions, on-call schedule, and when to transfer vs. take a message.
Forward your calls
Point your number at JIC Agents. It starts answering, logging, and routing immediately.
Core capabilities
Knowledge-base answers
Accurate responses drawn from the information you control.
Structured message taking
Collects the exact fields you define and delivers them cleanly.
Smart transfers
Routes to on-call staff, departments, or specific people based on rules.
Always on
Answers every call — after hours, weekends, and holidays.
Full call records
Summaries, outcomes, and transcripts available in the client portal.
Client-controlled admin
Update knowledge, on-call schedule, and settings yourself.
Works across industries
Primary focus on service businesses, with the same platform supporting dealerships, medical offices, professional services, and more.